Privacy Policy
PRIVACY AND SECURITY POLICY
All services provided on our store are owned and operated by HKT Automation, registered at Unit 17, Waterhouse Business Center, 2 Cromar Way, CM1 2QE Chelmsford, Essex, United Kingdom.
Our company may collect personal data for various purposes. Below, we describe how and in what way the collected personal data is obtained, how it is protected, and how it is handled.
Through membership or by filling out various forms and surveys on our store, members provide certain personal information (such as name, company details, phone, address, or email addresses) which is collected by our store as part of the nature of the business.
From time to time, our company may send promotional information, campaign updates, new product information, and offers to customers and members. Members can choose to receive or not receive such information when they register, and can later change this preference by logging into their account and updating the settings, or by using the unsubscribe link in any received notification email.
Personal information submitted electronically by our members through the confirmation process on our store or via email will not be disclosed to third parties except for the purposes defined in the "User Agreement" made with our members.
In order to identify and resolve issues related to the system and services provided, our company may record and use members' IP addresses. IP addresses may also be used for demographic data collection and general identification purposes.
Our company may use the information provided by the members or obtained through transactions on our store, or the data collected by us or by our partners, for direct marketing purposes, and for statistical evaluations, database creation, and market research, without revealing the members' identity outside of the purposes defined in the "User Agreement".
Our company commits to keeping confidential information private, treating it as a duty to maintain secrecy, and to take all necessary precautions to prevent its unauthorized use or disclosure to third parties.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card owners shopping on our websites. Your credit card information is never stored in our system.
When entering the transaction process, there are two key indicators that show you are on a secure website. One is the padlock icon or a key symbol displayed in the lower section of your browser. This indicates that you are on a secure internet page, and all of your information is encrypted for protection. This data will only be used in connection with the sales transaction and based on the instructions you provide. Credit card information used during the purchase process is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and forwarded to the relevant bank for validation. Once the card's availability is confirmed, the purchase process continues. Since no card information is displayed or stored by us, third parties are prevented from accessing it under any circumstances.
For orders placed online using a credit card, our company monitors the accuracy of payment, billing, and delivery addresses to prevent credit card fraud. Therefore, first-time customers may need to verify their financial and address/phone information before their order is processed. If necessary, the credit card holder will be contacted, or the bank may be consulted.
All information you provide when registering can only be accessed and modified by you. As long as you keep your login details secure, no one else can access or modify your information. For this purpose, the membership process is conducted within a 128-bit SSL secure environment. This system follows an internationally recognized encryption standard that cannot be broken.
Online shopping sites that include customer service or a contact information section, and clearly display the company's address and phone number, are becoming more popular. This allows you to obtain detailed information about any issues you may have and to make a more informed decision about the reliability of the e-commerce site.
Note: We recommend paying attention to the company's address and phone number on the online shopping websites. If you plan to make a purchase, make sure to note the complete contact information of the store you're buying from. If you have doubts, consider calling to confirm before proceeding with your purchase. All online shopping sites related to our company provide our contact details and store location.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Any identity and credit card information you send us through the mail-order method will be stored by our company according to confidentiality principles. This information is held for 60 days to prevent any disputes over credit card charges and is then destroyed. If any unauthorized charges are made on your card, you have the right to dispute them with the bank, which eliminates any potential risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites. Our company is not responsible for the privacy practices and content of these external sites. Advertisements displayed on our website are distributed to our users through our advertising partners. The principles outlined in this Privacy Policy apply only to the use of our store and do not cover third-party websites.
EXCEPTIONAL CASES
In the following limited cases, our company may disclose users' information to third parties outside the provisions of this "Privacy Policy". These cases include:
- Compliance with legal requirements, decrees, regulations, or obligations imposed by authorized legal authorities;
- To fulfill the terms of the "Membership Agreement" and other agreements made with our store and to implement them;
- When requested by relevant administrative or judicial authorities during an investigation or inquiry;
- When necessary to protect the rights or safety of users.
EMAIL SECURITY
When sending an email to our Customer Service regarding an order, please do not include your credit card number or passwords. The information in emails can be visible to third parties. Our company cannot guarantee the security of the information transferred via email under any circumstances.
BROWSER COOKIES
Our company may use technical communication files (Cookies) to obtain information about users who visit our store and use our website. These small text files are sent by a website to the user’s browser and stored in the main memory. Cookies help store status and preference data, making it easier to use the Internet.
The cookie tracks the number of visits to the site, the purpose of each visit, the number of times a user visits, and the duration of their stay. It helps generate dynamic advertisements and content for users' personalized pages. Cookies are not designed to collect any personal information from your email or main memory. Most browsers are initially set to accept cookies, but users can change their settings to block cookies or receive alerts when cookies are being sent.
Our company reserves the right to modify the "Privacy Policy" at any time by publishing it on the site, sending emails to users, or updating it on the website. Any changes to the Privacy Policy will become effective on the date they are published.
If you have any questions or suggestions regarding our privacy policy, you can contact us via email at [email protected]. You can also reach our company using the contact details below:
- Company Name: HKT Automation
- Address: Unit 17, Waterhouse Business Center, 2 Cromar Way, CM1 2QE Chelmsford, Essex, United Kingdom
- Email: [email protected]
- Phone: +44 7501 190803